Chairman : Hello all of you
for attending today. I am the manager of the ceramics. And today we will
discuss about ceramic products of our company.
Secretary : In subject to the
discussion. There are three issues. We will take the time to talk about two to
three hours to cover the issue. If everyone is ready, I think we are starting
to do the first section.
Chairman : Who has suggested in the first issue. Let start it.
General Manager: I think that we
should add to the variety of styles and designs for an attractive to our
products and options to its customers.
Chairman : How do you think
that my technicians?
Technical Department: If you want, I can make
it but to maintain their identity with us.
Chairman: OK, if we accept this
condition. Then we give this responsibility
to the technicians. Let move on to about problem of product. What do you have
suggestion?
Secretary ceramic Company: Of
the work several times. We have encountered several problems, which is the
goods are fragile; I think that should be the impact of the product.
General Manager: I agree with
you. To be there a way to prevent the impact of the product. For deliver
products to customers and achieve customer satisfaction and not to damage them.
Chairman: OK, It’s good idea. Who is interrupt?
Product Control Manager: but
cost of product is increase, when compare with profits that our company is received.
It is be worthwhile
Chairman: Yes, but we will prevent the product break. It is to give
us the satisfaction of customers. Even with the increased costs. But we also
need to save as much as possible.
Secretary ceramic Company : Okay, so if we
will make the best impact protection without causing too costly.
Chairman : I think this
proposal is given to the General Manager to deal with. Then we go to the next trouble.
Anyone has suggestions something?
Product Control Manager : I think we should be able to adjust our product to the
same standard. It has to be recognized by the international standard to
preparation for ASEAN.
Chairman : What everyone thinks
about this?
Technical Department : I agree with you. The
product standards everyone would accept and trust in all our products.
Secretary ceramic Company : I agree with you
too. To increase revenue for the company in another way.
Chairman : It is a good idea.
So we give the role to Product Control Manager to
deal with the issue. Okay, all issues have
been discussed. Who would suggest anymore?
General Manager : We should train
employees to be more perfect to welcome ASEAN. Because the majority of our
marketing is among the ASEAN countries as well.
Chairman : Oh well, so we are
planning to training to keep up ASEAN. Anything else anyone wants more.
Secretary ceramic Company : If
no more. I will be close meeting to
this.
Chairman : All comments are
very helpful to our company. Today I would like to close the meeting for the
first quarter of this year. Thanks to all who attended.
--------------------------------------------------------------------------------------
Ending the negotiation
Extract 1: Add a variety of
styles and designs.
Agreement reached : We agree that because
the form and a new design is optional for customers, and is even more
interesting.
Next step? :
This project was submitted to
the Technical Department to help us design patterns.
Extract 2 : Shipping is
fragile.
Agreement reached : I agree that
we will make the best impact protection without causing too costly.
Next step? :
In this project, we need to
General Manager examine of the cost that would be worth it or not and then take
action.
Extract 3 : Adjust all the
products are the same.
Agreement reached : Agreed to make our
products to standards for give everyone the confidence in our products,
increase revenue for the company in another way.
Next step? :
In this project we will provide
a Product Control Manager to manage it.
